The Times Center
Policies and Procedures

Download the complete Booking Guide & Technical Specs document here.

Venue Information
The TimesCenter is located at 242 West 41st Street between 7th and 8th Avenues.

Accessibility Information
Access to all theater levels from lobby through passenger elevators.

Stage is wheelchair accessible via doors from the lobby and dressing room areas.

Wheelchair-accessible seats located in Row D.

Restrooms are wheelchair accessible.

Greenroom and Dressing Rooms
Two 8' x 10' dressing rooms with full vanity mirrors plus an open 12' x 10' greenroom located adjacent to the dressing rooms on the lobby level of the building.

Amenities include chairs, video and audio feeds from TheStage, refrigerator, phone, Internet access, private restroom and a wet bar.

Technical Staff
All event lighting, audio, video, and stagehands (aka, technicians) are union positions hired and managed by The TimesCenter. A minimum of four technicians is required for any event with a minimum work period of six hours per technician. The total number of technicians and work hours is based on the scope and needs of each event as determined by TimesCenter management. All costs associated with these services will be included in the User's invoice. All TimesCenter Users are required to use TimesCenter technicians unless otherwise expressly noted in your Facility Use Agreement.

Front-of-House Staff
All front-of-house staff, comprised of performance managers and ushers, is hired and managed by The TimesCenter based on the scope and needs of each event. The front-of-house staff will facilitate guest management, seating, coat check, etc. as well as monitor the safety and well-being of all persons in The TimesCenter. All costs associated with these services will be included in the User's invoice. All TimesCenter Users are required to use TimesCenter front-of-house services unless otherwise expressly noted in your Facility Use Agreement.

Other Event Staffing
Security and janitorial services will be determined based on the scope and needs of each event. All costs associated with these services will be billed to the User. All TimesCenter Users are required to use TimesCenter security and janitorial services unless otherwise expressly noted in your Facility Use Agreement.

House Policies
Facilities shall be restored to conditions found prior to use. All clean-up, including catering load-out, must be completed within the rental block as defined in the License Term of the Facility Use Agreement. If additional time is required for cleaning or load-out, Users will be charged additional staff and rental fees. Basic custodial charges are included in TimesCenter Facility Use Agreements fees; however, as determined solely by TimesCenter management, in the event that extraordinary garbage or cleaning services are required, this may result in additional charges to the User.

Food and beverages are not allowed in The TimesCenter Stage.

Pursuant to New York City ordinances, The TimesCenter is a non-smoking venue.

The sale of event-related merchandise, e.g., T-shirts, CDs, novelties, etc., requires approval prior to the event. TheTimesCenter reserves the right to charge a commission on all merchandise sales at a rate equally agreeable to both parties as determined in the Facility Use Agreement.

The House opens one half hour prior to curtain, unless determined otherwise in advance with TimesCenter front-of-house staff.

Catering Policies
Only caterers from The TimesCenter’s pre-approved list may be contracted to supply food & beverage services for events at The TimesCenter. For a list of approved caterers, please visit our Web site or contact the booking manager.

TimesCenter Users must present evidence of host liquor liability insurance to The TimesCenter in advance of the event. Approved caterers must present evidence of liquor liability insurance. All alcoholic beverage services require approval by TimesCenter management.

Caterers shall provide for continuous removal of food, beverages and/or glasses throughout an event to prevent breakage and spillage or accumulation of food stuffs.

Catering set-up & breakdown time must be completed within the rental block as defined in the License Term of the Facility Use Agreement. Any early access to the venue OR late exit from the venue that is outside of the License Term will result in additional staff and rental fees.

Caterers MUST participate in a pre-event walk-through with the User and TimesCenter staff at least five business days prior to the event.

Marketing
All users of The TimesCenter are responsible for promoting and publicizing their own events. Users should refer to their Facility Use Agreement for complete details.

Safety Rules
Users of The TimesCenter and their subcontractors are required to comply with requirements of all State and Federal regulations, as well as ordinances and regulations of the City and County of New York, including Safety and Health, Fire and Life Safety, and all other applicable laws. Events may be subject to cancellation for noncompliance with codes.

All TimesCenter events, as applicable, require proof of permits (e.g., fire, health, cooking, alcohol, and sound) indicating code compliance. All permits are the SOLE responsibility of the User and its subcontractors.

In no case shall event attendance exceed the facilities’ established capacity:

TheStage: 378 (NO STANDING ROOM PERMITTED)

TheHall: Maximum 400 – 500, dependent upon the nature of the event

Lobby Spaces: Dependent upon the nature of the event

At no time and under no circumstances may Users or their subcontractors block any doors, entrances or exits. A three-foot minimum clearance is required in and around all areas determined to be fire exits.

Users shall be responsible for the payment of any special costs necessary for maintaining order, security, public health, safety and protection of the facilities. Potential security concerns may result in suspending an event until security arrangements are approved in writing by the New York Police Department and the User agrees to pay for additional measures.

Nondiscrimination
There shall be no discrimination against, nor segregation of, any person or group of persons on account of race, color, religion or creed, national origin or ancestry, sex, gender identity or sexual orientation, age, marital or domestic partner status, political affiliation or disability (including HIV or AIDS status) in the use or licensing of The TimesCenter Facilities, nor shall the user or any person claiming under or through the User, establish or permit any such practice or practices of discrimination or segregation with reference to the selection, location, number, use or occupancy of user, patrons, lessees or vendees of the Center’s facilities or any parts thereof.